{"id":29845,"date":"2026-09-16T11:43:23","date_gmt":"2026-09-16T11:43:23","guid":{"rendered":"https:\/\/webstaging.esseci.com\/?page_id=29845"},"modified":"2026-09-26T11:05:46","modified_gmt":"2026-09-26T11:05:46","slug":"quality-environment","status":"publish","type":"page","link":"https:\/\/webstaging.esseci.com\/?page_id=29845","title":{"rendered":"Quality &amp; Environment"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29845\" class=\"elementor elementor-29845\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-05eadbf e-con-full e-flex e-con e-parent\" data-id=\"05eadbf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a755147 wd-page-title-el elementor-widget elementor-widget-wd_page_title\" data-id=\"a755147\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_page_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"wd-page-title page-title  page-title-default title-size-default title-design-default wd-section-stretch color-scheme-light\" style=\"\">\n\t\t\t\t\t<div class=\"wd-page-title-bg wd-fill\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"907\" src=\"https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2026\/09\/alexandre-debieve-FO7JIlwjOtU-unsplash-scaled.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2026\/09\/alexandre-debieve-FO7JIlwjOtU-unsplash-scaled.webp 2560w, https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2026\/09\/alexandre-debieve-FO7JIlwjOtU-unsplash-400x142.webp 400w, https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2026\/09\/alexandre-debieve-FO7JIlwjOtU-unsplash-1300x461.webp 1300w, https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2026\/09\/alexandre-debieve-FO7JIlwjOtU-unsplash-768x272.webp 768w, https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2026\/09\/alexandre-debieve-FO7JIlwjOtU-unsplash-1536x544.webp 1536w, https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2026\/09\/alexandre-debieve-FO7JIlwjOtU-unsplash-2048x726.webp 2048w, https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2026\/09\/alexandre-debieve-FO7JIlwjOtU-unsplash-18x6.webp 18w, https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2026\/09\/alexandre-debieve-FO7JIlwjOtU-unsplash-430x152.webp 430w, https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2026\/09\/alexandre-debieve-FO7JIlwjOtU-unsplash-700x248.webp 700w, https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2026\/09\/alexandre-debieve-FO7JIlwjOtU-unsplash-150x53.webp 150w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"entry-title title\">\n\t\t\t\t\t\t\t\t\tQuality &amp; Environment\t\t\t\t\t\t\t\t<\/h1>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<nav class=\"wd-breadcrumbs\"><a href=\"https:\/\/webstaging.esseci.com\/\">Home<\/a><span class=\"wd-delimiter\"><\/span><span class=\"wd-last\">Page<\/span><\/nav>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-ed1b7cf e-flex e-con-boxed e-con e-parent\" data-id=\"ed1b7cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8313589 wd-section-stretch e-con-full e-flex e-con e-child\" data-id=\"8313589\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-651d6a3 animated-fast wd-width-100 elementor-invisible elementor-widget elementor-widget-wd_title\" data-id=\"651d6a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;wd-anim-slide-from-bottom&quot;}\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-center\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l wd-underline-colored\">EsseCI\u00a0takes a <u>global<\/u> approach to Quality<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07f5b75 animated-fast elementor-invisible elementor-widget elementor-widget-wd_text_block\" data-id=\"07f5b75\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;wd-anim-slide-from-bottom&quot;}\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center\">\n\t\t\t\n\t\t\t<p>Quality involves not just product and production process, but\u00a0all levels and aspects of a company with the aim of fulfilling the market needs in terms of: know-how, simplicity of use, safety, reliability, service, maintenance. It is\u00a0a long term process of continuous small improvements on design, technical aspects and services over time.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8690ec9 e-con-full e-flex e-con e-child\" data-id=\"8690ec9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9536266 e-con-full e-flex e-con e-child\" data-id=\"9536266\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9e98b1e e-con-full e-flex e-con e-child\" data-id=\"9e98b1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57adfad elementor-widget__width-initial elementor-widget elementor-widget-image\" data-id=\"57adfad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1574\" height=\"1574\" src=\"https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2015\/09\/CERTS.jpg\" class=\"attachment-full size-full wp-image-1311\" alt=\"IMQ\" srcset=\"https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2015\/09\/CERTS.jpg 1574w, https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2015\/09\/CERTS-300x300.jpg 300w, https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2015\/09\/CERTS-800x800.jpg 800w, https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2015\/09\/CERTS-150x150.jpg 150w, https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2015\/09\/CERTS-768x768.jpg 768w, https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2015\/09\/CERTS-1536x1536.jpg 1536w, https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2015\/09\/CERTS-430x430.jpg 430w, https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2015\/09\/CERTS-700x700.jpg 700w\" sizes=\"auto, (max-width: 1574px) 100vw, 1574px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a84dd4f e-con-full e-flex e-con e-child\" data-id=\"a84dd4f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b25b0ea elementor-widget elementor-widget-wd_text_block\" data-id=\"b25b0ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>To completion of this, in 2007\u00a0<strong>EsseCI<\/strong>\u00a0has developed a Management Quality System complying with the UNI EN ISO 9001:2008.<\/p><p><strong>EsseCI S.R.L.<\/strong> is proud to be among the first companies in Italy to achieve <strong>new Quality Standard ISO 9001:2015<\/strong>.<\/p><p>In January 2016\u00a0indeed EsseCI has completed the process of transitioning to the new 2015 edition of ISO 9001, which has been revised to meet the needs of today\u2019s business world.<\/p><p>The new concept of the QMS enhances the process approach and PDCA (Plan Do Check Act) cycle. It focuses mainly on<em> risk-based thinking, overall simplification and continual improvement<\/em> promoted and supported by management.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-de9b3f4 e-flex e-con-boxed e-con e-parent\" data-id=\"de9b3f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3a3c57 elementor-widget elementor-widget-wd_text_block\" data-id=\"d3a3c57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4ba1871 e-flex e-con-boxed e-con e-parent\" data-id=\"4ba1871\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8db17ff e-con-full e-flex e-con e-child\" data-id=\"8db17ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af8ff22 elementor-widget elementor-widget-wd_text_block\" data-id=\"af8ff22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Once again EsseCI demonstrates the company\u2019s continuous commitment to improve its performance in order to provide end customers with a high quality and efficient service and a responsible management.<\/p><p><strong>EsseCI<\/strong>\u2019s products are entirely developed and manufactured in Italy and meet with the highest international standards and approvals.<\/p><p>All the production is in accordance with <strong>CE<\/strong> regulations about low voltage and electromagnetic compatibility.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4aa5203 e-con-full e-flex e-con e-child\" data-id=\"4aa5203\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67e5092 elementor-widget elementor-widget-wd_text_block\" data-id=\"67e5092\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>View the certifications:<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ecb1ded elementor-align-start elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"ecb1ded\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2026\/09\/Certificate_ISO_9001.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800px\" height=\"800px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12.5535 16.5061C12.4114 16.6615 12.2106 16.75 12 16.75C11.7894 16.75 11.5886 16.6615 11.4465 16.5061L7.44648 12.1311C7.16698 11.8254 7.18822 11.351 7.49392 11.0715C7.79963 10.792 8.27402 10.8132 8.55352 11.1189L11.25 14.0682V3C11.25 2.58579 11.5858 2.25 12 2.25C12.4142 2.25 12.75 2.58579 12.75 3V14.0682L15.4465 11.1189C15.726 10.8132 16.2004 10.792 16.5061 11.0715C16.8118 11.351 16.833 11.8254 16.5535 12.1311L12.5535 16.5061Z\"><\/path><path d=\"M3.75 15C3.75 14.5858 3.41422 14.25 3 14.25C2.58579 14.25 2.25 14.5858 2.25 15V15.0549C2.24998 16.4225 2.24996 17.5248 2.36652 18.3918C2.48754 19.2919 2.74643 20.0497 3.34835 20.6516C3.95027 21.2536 4.70814 21.5125 5.60825 21.6335C6.47522 21.75 7.57754 21.75 8.94513 21.75H15.0549C16.4225 21.75 17.5248 21.75 18.3918 21.6335C19.2919 21.5125 20.0497 21.2536 20.6517 20.6516C21.2536 20.0497 21.5125 19.2919 21.6335 18.3918C21.75 17.5248 21.75 16.4225 21.75 15.0549V15C21.75 14.5858 21.4142 14.25 21 14.25C20.5858 14.25 20.25 14.5858 20.25 15C20.25 16.4354 20.2484 17.4365 20.1469 18.1919C20.0482 18.9257 19.8678 19.3142 19.591 19.591C19.3142 19.8678 18.9257 20.0482 18.1919 20.1469C17.4365 20.2484 16.4354 20.25 15 20.25H9C7.56459 20.25 6.56347 20.2484 5.80812 20.1469C5.07435 20.0482 4.68577 19.8678 4.40901 19.591C4.13225 19.3142 3.9518 18.9257 3.85315 18.1919C3.75159 17.4365 3.75 16.4354 3.75 15Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">ISO 9001<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2026\/09\/2540613ROHS11.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800px\" height=\"800px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12.5535 16.5061C12.4114 16.6615 12.2106 16.75 12 16.75C11.7894 16.75 11.5886 16.6615 11.4465 16.5061L7.44648 12.1311C7.16698 11.8254 7.18822 11.351 7.49392 11.0715C7.79963 10.792 8.27402 10.8132 8.55352 11.1189L11.25 14.0682V3C11.25 2.58579 11.5858 2.25 12 2.25C12.4142 2.25 12.75 2.58579 12.75 3V14.0682L15.4465 11.1189C15.726 10.8132 16.2004 10.792 16.5061 11.0715C16.8118 11.351 16.833 11.8254 16.5535 12.1311L12.5535 16.5061Z\"><\/path><path d=\"M3.75 15C3.75 14.5858 3.41422 14.25 3 14.25C2.58579 14.25 2.25 14.5858 2.25 15V15.0549C2.24998 16.4225 2.24996 17.5248 2.36652 18.3918C2.48754 19.2919 2.74643 20.0497 3.34835 20.6516C3.95027 21.2536 4.70814 21.5125 5.60825 21.6335C6.47522 21.75 7.57754 21.75 8.94513 21.75H15.0549C16.4225 21.75 17.5248 21.75 18.3918 21.6335C19.2919 21.5125 20.0497 21.2536 20.6517 20.6516C21.2536 20.0497 21.5125 19.2919 21.6335 18.3918C21.75 17.5248 21.75 16.4225 21.75 15.0549V15C21.75 14.5858 21.4142 14.25 21 14.25C20.5858 14.25 20.25 14.5858 20.25 15C20.25 16.4354 20.2484 17.4365 20.1469 18.1919C20.0482 18.9257 19.8678 19.3142 19.591 19.591C19.3142 19.8678 18.9257 20.0482 18.1919 20.1469C17.4365 20.2484 16.4354 20.25 15 20.25H9C7.56459 20.25 6.56347 20.2484 5.80812 20.1469C5.07435 20.0482 4.68577 19.8678 4.40901 19.591C4.13225 19.3142 3.9518 18.9257 3.85315 18.1919C3.75159 17.4365 3.75 16.4354 3.75 15Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">RoHS<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/webstaging.esseci.com\/wp-content\/uploads\/2026\/09\/250613REACH11.pdf\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"800px\" height=\"800px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M12.5535 16.5061C12.4114 16.6615 12.2106 16.75 12 16.75C11.7894 16.75 11.5886 16.6615 11.4465 16.5061L7.44648 12.1311C7.16698 11.8254 7.18822 11.351 7.49392 11.0715C7.79963 10.792 8.27402 10.8132 8.55352 11.1189L11.25 14.0682V3C11.25 2.58579 11.5858 2.25 12 2.25C12.4142 2.25 12.75 2.58579 12.75 3V14.0682L15.4465 11.1189C15.726 10.8132 16.2004 10.792 16.5061 11.0715C16.8118 11.351 16.833 11.8254 16.5535 12.1311L12.5535 16.5061Z\"><\/path><path d=\"M3.75 15C3.75 14.5858 3.41422 14.25 3 14.25C2.58579 14.25 2.25 14.5858 2.25 15V15.0549C2.24998 16.4225 2.24996 17.5248 2.36652 18.3918C2.48754 19.2919 2.74643 20.0497 3.34835 20.6516C3.95027 21.2536 4.70814 21.5125 5.60825 21.6335C6.47522 21.75 7.57754 21.75 8.94513 21.75H15.0549C16.4225 21.75 17.5248 21.75 18.3918 21.6335C19.2919 21.5125 20.0497 21.2536 20.6517 20.6516C21.2536 20.0497 21.5125 19.2919 21.6335 18.3918C21.75 17.5248 21.75 16.4225 21.75 15.0549V15C21.75 14.5858 21.4142 14.25 21 14.25C20.5858 14.25 20.25 14.5858 20.25 15C20.25 16.4354 20.2484 17.4365 20.1469 18.1919C20.0482 18.9257 19.8678 19.3142 19.591 19.591C19.3142 19.8678 18.9257 20.0482 18.1919 20.1469C17.4365 20.2484 16.4354 20.25 15 20.25H9C7.56459 20.25 6.56347 20.2484 5.80812 20.1469C5.07435 20.0482 4.68577 19.8678 4.40901 19.591C4.13225 19.3142 3.9518 18.9257 3.85315 18.1919C3.75159 17.4365 3.75 16.4354 3.75 15Z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">REACH<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Quality &amp; Environment HomePage EsseCI\u00a0takes a global approach to Quality Quality involves not just product and production process, but\u00a0all 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